Read Couchdrop use cases and case studies

What problem did they need to solve?

A healthcare company in the US needed to share sensitive healthcare data with multiple providers. These EDI healthcare files were protected by HIPAA, and so must be transferred using HIPAA-compliant methods.

The company had recently shifted to cloud-based working, with paper-based workflows being moved to Excel-based applications. These files were then saved in a Dropbox organization. These files were added frequently, and the goal was to automate the whole process and remove manual intervention and human error. A high amount of data transfer was also required.

How does Couchdrop solve the problem?

The company discovered Couchdrop through an article about file transfers from NetSuite to SharePoint and wondered if files could flow the other direction with a different storage provider. Their main problem was finding a way to automate moving files from Dropbox to NetSuite.

Using NetSuite as an external SFTP server, they were able to connect to Couchdrop and then build an automation from within Couchdrop. This automation checked the target Dropbox folder every 10 minutes and copied any new folders to the NetSuite folder, completely removing the need for manual processes.

Couchdrop's robust security and generous file transfer limits ensured the process was a success.

What problem did they need to solve?

A company with a comprehensive HR application was looking to help their clients receive regular updates so they could optimize and update scheduling as quickly as possible. Often, their clients would create schedules based on a gut feeling, which could lead to having too many or too few staff on the floor. Instead, scheduling could be based on sales data with the goal of keeping the sales per labor hour at a high level, something the application could forecast with data if it has up-to-date sales information.

The problem was that the software needed a way to obtain that sales information as soon as it was available so it could relay that to store managers. The manager could then update staffing accordingly for their store. Different clients could be using different applications to transmit this data, but all could support SFTP file transfers, so they were looking for a solution to gather all the required data in one place no matter who the client was or what they were using.

How does Couchdrop solve the problem?

Couchdrop was recommended by another company that mentioned Couchdrop is able to connect to on-prem systems and pull files into cloud storage, including exporting data from online shops like Shopify to the cloud. This was appealing because clients could be using a number of storage platforms such as Dropbox, SharePoint, or an on-prem file server.

Each client would have their own instance of Couchdrop where they could create users and connect storage as necessary. Then they would set up an automation that would check a specific directory every 15 minutes and pull any new files into the HR application. The application would then analyze the new data and recommend how to adjust scheduling to maximize sales per labor hour, including an estimate of how much the recommendation could help improve this metric, leading to greater efficiency.

What problem did they need to solve?

A biotech company in Europe reached out to Couchdrop because they needed to sync sensitive healthcare data from their Dropbox environment to a NetSuite endpoint. Due to being outside of the United States, HIPAA compliance was not required but they were looking for a similar level of security for their process.

The company had recently shifted to cloud-based working, with paper-based workflows being moved to Excel-based applications. These files were then saved in a Dropbox organization. Files were added frequently, and the goal was to automate the whole process and remove manual intervention and human error. A high amount of data transfer was also required.

How does Couchdrop solve the problem?

The company discovered Couchdrop through an article about file transfers from NetSuite to SharePoint and wondered if files could flow the other direction with a different storage provider. Their main problem was finding a way to automate moving files from Dropbox to NetSuite.

Using NetSuite as an external SFTP server, they were able to connect to Couchdrop and then build an automation from within Couchdrop. This automation checked the target Dropbox folder every 10 minutes and copied any new folders to the NetSuite folder, completely removing the need for manual processes.

Couchdrop's robust security and generous file transfer limits ensured the process was a success.

What problem did they need to solve?

A healthcare company in the US needed a way for customers to send them supporting documents. Knowing that email wasn't secure enough, they were looking for a HIPAA-compliant solution that would minimize the steps of the customer uploading files to having them arrive in the final destination for a staff member to review.

The goal was ultimately for these documents to end up in the organization's Google Workspace account. The company had looked at several solutions but couldn't find one that was HIPAA-compliant and could securely obtain documents into Google Workspace.

Previously, they had looked into AWS as an option, as they were already using AWS for other purposes, but it would require building an application on top of it, and decided to look for a ready-made solution instead.

How does Couchdrop solve the problem?

The company discovered Couchdrop through the page SFTP for healthcare and booked a call to check for HIPAA compliance and to make sure that Couchdrop was suitable for the specific use case. They learned that there were multiple options that could accomplish their goal, including a branded upload portal white-labeling or creating an SFTP user for customers with restricted access to the specific folder.

With multiple options, the healthcare company decided to review their options and decide on which method would work best, happy that Couchdrop would be suitable no matter which method they ultimately chose to use.

What problem did they need to solve?

An automotive dealership regularly needed to share files with vendors, but was concerned about oversharing. These vendors use an API for specialty software, and the dealership wanted to get the information out of this system and distribute it among different back-office systems.

Ideally, this information would be copied to cloud storage for different departments at the same time so that everyone had the same information at the same time and could act accordingly. This distribution was something that happened daily and the solution needed to automate the process entirely.

While the existing solution worked okay, the price-to-value ratio seemed unfavorable enough that the dealership decided to search for an alternative.

How does Couchdrop solve the problem?

Couchdrop was found from a search for SharePoint to FTP on Google, where they found that Couchdrop could connect to many more storage platforms and automate the entire vendor process.

A user was created for each vendor, with each user being isolated to one folder on Couchdrop where they would upload their file. Each day, Couchdrop would monitor all of these vendor folders, move any new files that were in the folder, then make copies for different SharePoint sites and rename them. Notifications would then be sent to end users to inform them the files were ready, with another email sent to admins when files were downloaded.