privacy at couchdrop

With any Cloud service, especially one dealing with your files, privacy is a huge concern.

Couchdrop does not hold nor store the data you are transferring. Couchdrop is a processing agent only. All data is temporarily stored in memory until it is transferred to the targeted endpoint, as designated by the end user. Couchdrop utilises the SSH tunnel to its server where it is pushed to the endpoint using HTTPS.

The only information stored by Couchdrop is your Couchdrop account credentials and any API tokens you supply with us. All other means of authentication and data is held using OAuth and your cloud endpoints chosen security protocols. Financial information is held by Stripe as too all payments.

From time to time Couchdrop may email you, and your provided email address with updates on the product and questions. Your email address may be stored in a third party CRM or service that assists with marketing material, i.e. Mailchimp, HubSpot, PipeDrive, Salesforce to name a few.

Couchdrop utilises Facebook and Google Analytics, marketing and pixels. This is to improve our advertising and marketing strategies only and is no information is sold to a third party. Couchdrop holds Google Analytics information for 14 months in total.

For more information, contact the team

Our privacy policy

You can view our privacy policy here

GDPR and Couchdrop

You can view our GDPR page here

HIPAA and Couchdrop

Enterprise customers can request a HIPAA Agreement, you can find more information here